The step-by-step selling process

From Listing to Keys Handed Over – What to Expect as a Seller

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Selling your home can feel like a big task — especially if it’s your first time. This guide walks you through each stage of the process from start to finish, so you know exactly what to expect and how to stay one step ahead.

 

1. Get Your Property Ready

Before putting your home on the market, make sure it’s looking its best. First impressions matter, so consider:

• Decluttering and cleaning

• Fixing small maintenance issues

• Tidying up gardens, paths, and driveways

A well-presented home tends to sell faster — and for a better price.

 

2. Instruct an Estate Agent

Next, choose an estate agent to represent you. A good agent will:

• Provide an accurate valuation

• Advise on pricing strategy

• Handle marketing, viewings, and negotiations

• Keep you updated throughout the sale 

Tip: Choose an agent who knows your local area well and is responsive and proactive.

 

3. Arrange a Home Report

In Scotland, sellers are legally required to provide a Home Report. This includes:

• A Single Survey (valuation and condition report)

• An Energy Report (similar to an EPC)

• A Property Questionnaire completed by you

Your estate agent can usually help you arrange this with a qualified surveyor.
You must have the Home Report in place before the property is listed.

 

4. Launch the Property Online & Begin Viewings

Once your Home Report and photos are ready, your property goes live across major websites and local marketing channels.

Your agent will begin scheduling viewings — either in person or virtually — and collect feedback from potential buyers.

 

5. Receive Offers

Interested buyers will submit offers — either:

• Formally via their solicitor (common in Scotland), or

• Directly to the agent, to be passed along to you

You’ll be presented with each offer and can accept, reject, or negotiate. You are legally obligated to consider all offers.

 

6. Accepting an Offer

Once you accept an offer, both you and the buyer will instruct your solicitors (conveyancers) to begin the legal side of the sale — known as conveyancing.

In Scotland, this involves a series of letters called missives. When missives are concluded, the agreement becomes legally binding.

 

7. Legal Process & Surveys

During this time, the buyer may:

• Carry out their own private survey

• Finalise their mortgage

• Request answers to legal or practical questions

Your solicitor will handle the paperwork, answer queries, and agree a completion date.

 

8. Packing & Removals

Once contracts are binding and a date is set, it’s time to prepare for moving day.
Arrange:

• A removals company or van rental

• Redirection of mail and utilities

• Final meter readings and broadband cancellation

• Cleaning and handing over of keys

 

9. Completion Day

On the agreed date:

• The buyer’s solicitor transfers the purchase funds

• Your solicitor confirms receipt and releases the keys

• You’ll receive final paperwork confirming the sale is complete

 

Congratulations — your property is officially sold!